Главная Справочники HPE Networking Software

HPE IMC Service Health Manager Software: технические характеристики и документация

Нужна помощь с конфигурацией?

Пришлите SKU, спецификацию или список требований. Специалист Apltech проверит совместимость компонентов и найдёт актуальные артикулы

Получить консультацию →

HPE IMC Service Health Manager Software: технические характеристики и документация

HPE IMC Service Health Manager Software

Overview

Shape the Future of QuickSpecs - Your Input Matters

HPE IMC Service Health Manager Software QuickSpecs

HPE Intelligent Management Center (IMC) is a modular, comprehensive resource-management platform.

With its extensive device support, IMC provides true end-to-end management for the entire network, as well as the entire operation cycle. IMC Service Health Manager (SHM) is an IMC module that provides end-to-end service monitoring and service assurance through the visualization of infrastructure or network variance/factors that are in the service path.

SHM leverages data derived from other IMC components to yield critical performance metrics. SHM then aggregates key performance indicators (KPIs) to generate key quality indicator (KQI) metrics. KQIs can be modeled to provide a visual representation of service-level agreement (SLA) obligations. With SHM, administrators can visually determine the level of quality for defined services and take proactive measures to maintain SLAs.

Key Features
- Predefined and custom KPIs - Visual service modeling - Complete NQA link monitoring - Comprehensive SHM reports

Models
HPE Networking IMC Service Health Manager Software Module License E-LTU	JG398AAE

Features and Benefits

Management

- Predefined KPIs and custom KPIs

Comprehensive KPI collecting
predefines five KPIs (device monitoring, interface monitoring, NQA voice, NQA link, and NTA traffic) by extracting the KPI indexes from all IMC modules (including platform traps, performance, NQA, and NTA) to realize metered definitions of network performance
Predefine abundant KQIs
allows you to predefine different KQIs, including device status, interface performance, NQA voice and link quality, and NTA host traffic

- Visual service modeling
provides visual SLA modeling tools; allows you to define the service-related resources, set up a KQI/compound KQI, and then create evaluation policies to obtain a holistic view of the service

- Complete network quality assurance (NQA) link monitoring
Comprehensive service quality monitoring
monitors delay; jitter; packet loss; and throughput of different services, including voice, video, network connectivity, and VRF for multiple vendors. There is also support for NQA grouping based on service types

- Real-time monitoring, audit, and alarm of NQA instances

- Instantaneous management
is the core function of NQA and allows users to configure test period, alarm mode, service level, service class, and device parameter through in real-time. Alarm thresholds are also monitored. Solve problems with real-time audit.

- Comprehensive SHM reports
includes daily, weekly, monthly, and annual service health monitoring reports

Warranty and support

- Electronic and telephone support
Limited electronic and business-hours telephone support is available from Hewlett Packard Enterprise; to reach our support centers, refer to http://www.hpe.com/networking/contact-support.

- Software releases
to find software for your product, refer to http://www.hpe.com/networking/support.

Technical Specifications

HPE IMC Service Health Manager Software Module E-LTU (JG398AAE)
Platform required	Server: HPE Intelligent Management Center Enterprise Software HPE Intelligent Management Center Standard Software
Notes:	See the HPE IMC Standard or Enterprise Platform data sheet for the required software environment.
Services	Refer to the Hewlett Packard Enterprise website at http://www.hpe.com/networking/services for details on the service-level descriptions and product numbers. For details about services and response times in your area, please contact your local Hewlett Packard Enterprise sales office.

Summary of Changes

Date	Version History	Action	Description of Change
27-Feb-2026	Version 9	Changed	New branding applied to document
21-Jan-2025	Version 8	Changed	Product descriptions updated.
06-Feb-2017	From Version 6 to 7	Added	Model added: JH710AAE
17-June-2016	From Version 5 to 6	Changed	Product descriptions updated.
01-Dec-2015	From Version 4 to 5	Changed	QuickSpecs name changed to HPE IMC Service Health Manager Software Product overview, Features and benefits and Technical Specifications were updated
29-Sep-2014	From Version 3 to 4	Changed	Updated Features and Benefits and Technical Specifications
30-Sep-2013	From Version 2 to 3	Changed	Updated Overview and Technical Specifications.
17-Jun-2013	From Version 1 to 2	Removed	License models were removed.

		Shape the Future of QuickSpecs - Your Input Matters

		Chat now
		© Copyright 2026 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. To learn more, visit: http://www.hpe.com/networking Microsoft, Windows, and Windows Server are trademarks of the Microsoft Group of companies. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Oracle is a registered trademark of Oracle and/or its affiliates. Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. c04111511 - 14362 - Worldwide - V9 - 27-February-2026
		HEWLETT PACKARD ENTERPRISE HPE.com