HPE IMC Unified Communications Health Manager Software: технические характеристики и документация

HPE IMC Unified Communications Health Manager Software

Models

HPE IMC Unified Communications Health Manager SW Module 2-monitor E-LTU

JG930AAE

Key features

• Optimized Microsoft® Lync performance through monitoring
• Understand key unified communications and collaboration (UC&C) metrics
• Troubleshoot UC&C issues with root cause analysis
• Service monitoring and health analysis
• Diagnose issues through quality of service (QoS) testing between endpoints

Product overview

HPE Intelligent Management Center (IMC) software is a modular, comprehensive resource management platform. With its extensive device support, IMC software provides true end-to-end management for the entire network, as well as the entire operation cycle.

HPE IMC Unified Communications Health Manager (UCHM) is an IMC module that monitors the health of networks deployed with Microsoft Lync. You can visualize and monitor components associated with Lync, including Lync servers, PSTN gateways, and Lync client endpoints in real time. UCHM provides you the tools to troubleshoot poor user experience so that you can improve delivery of the UC&C service.

When HPE IMC Network Traffic Analyzer and Application Performance Manager modules are also deployed, UCHM works in conjunction with these modules to provide an aggregate view of network performance along with bandwidth usage of the Lync servers and Lync application status.

Features and benefits

Management

• Microsoft Lync topology
  allows for viewing of the server relationships within or across Lync server sites. It provides the inter-site topology, intra-site topology, server details, and server traffic
• Resource management
  allows for management of Lync servers, PSTN gateways, and Lync client endpoints. Automatically discover, synchronize, and delete Lync servers, view monitoring information, set parameters for accessing the Quality of Experience metric database, query and delete PSTN gateways, and query, delete, and locate Lync client endpoints
• Microsoft Lync call history
  manage (such as query, view, and delete) calls in the Lync call history.
• Microsoft Lync dropped calls
  manage (such as query, view, and delete) dropped calls in the Lync call history
• Microsoft Lync alarms
  manage Lync alarms, such as querying alarms and viewing root cause analysis
• Microsoft Lync QoS
  test and monitor call quality, including performing end-to-end tests, adding test tunnels, and viewing test results
• Parameter settings
  set the interval between two NQA operations, alarm thresholds for bad calls (per-user and all), and NQA operation result thresholds
• Auto discovery
  utilizes a Topology Builder configuration file to search the network and add all found Lync servers and PSTN gateways to UCHM. This feature eliminates the need for manual device import and prevents import errors
• Dynamic Lync client management
  dynamically adds Lync endpoints for management by scanning call statistics in the QoEMetrics database
• Lync call history
  provides the call history and calling quality of Lync endpoints
• Real-time network health monitoring
  periodically sends NQA (Network Quality Analyzer) probe packets to monitor network link status, network performance, and Lync service quality in real time. UCHM displays the monitoring data in diagrams and tables
• Diagnosis and troubleshooting
  leverages the NQA protocol in Lync end-to-end tests for diagnosis and troubleshooting purposes

Warranty and support

• Electronic and telephone support
  Limited electronic and business-hours telephone support is available from Hewlett Packard Enterprise; to reach our support centers, refer to http://www.hpe.com/networking/contact-support; for details on the duration of support provided with your product purchase, refer to http://www.hpe.com/networking/warrantysummary
• Software releases
  to find software for your product, refer to http://www.hpe.com/networking/support; for details on the software releases available with your product purchase, refer to http://www.hpe.com/networking/warrantysummary

HPE IMC Unified Communications Health Manager SW Module 2-monitor E-LTU (JG930AAE)

Platform required

Server:

HPE Intelligent Management Center Enterprise Software

HPE Intelligent Management Center Standard Software

Notes

See the HPE IMC Standard or Enterprise Platform data sheet for the required software environment

Services

Refer to the Hewlett Packard Enterprise website at http://www.hpe.com/networking/services for details on the service-level descriptions and product numbers. For details about services and response times in your area, please contact your local Hewlett Packard Enterprise sales office.

HPE IMC Unified Communications Health Manager Software Accessories

HPE IMC Unified Communications Health Manager SW Module 2-monitor E-LTU (JG930AAE)

HPE IMC Unified Communications Health Manager SW Module Additional 1-monitor E-LTU

JG931AAE

Date

Version History

Action

Description of Change

17-June-2016

From Version 3 to 4

Changed

Product descriptions updated.

01-Dec-2015

From Version 2 to 3

Changed

QuickSpecs name changed to HPE IMC Unified Communications Health Manager Software

Product overview, Features and benefits and Technical Specifications were updated

29-Sep-2014

From Version 1 to 2

Changed

Added a new model and changed the name.