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HPE Active Health System: технические характеристики и документация

HPE Active Health System

Overview

HPE Active Health System

 

HPE Active Health System is an essential component of the HPE iLO Management Engine portfolio. It is an industry-first technology that provides continuous, proactive health monitoring of over 1600 system parameters. In addition, 100% of configuration changes are logged for more accurate problem resolution. SmartMemory and SmartDrive devices also log failure information to accurately document events and avoid inadvertent re-use of failed components. This information enables customers to start problem analysis 5 times faster and spend less time with support reproducing or describing errors.

Prior to HPE Active Health System, whenever customers had a hardware issue that did not have an obvious root cause, they would rely on running diagnostics tools to try to isolate the cause of the issue. While these tools often do a good job of providing the necessary information, they can only be used after the fact and often just look at subsystems individually. Now HPE Active Health System is able to provide:

  • Diagnostics tools/scanners wrapped into one
  • Always on, continuous monitoring for increased stability and shorter downtimes
  • Rich configuration history
  • Health and service alerts
  • Easy export and upload to Service and Support

In addition, the consolidated health and service alerts with precise time stamping are synchronized to improve root cause diagnosis across systems and solutions allowing system administrator to export the HPE Active Health log to a Hewlett Packard Enterprise services professional for accurate and rapid problem resolution. And because it is completely agentless, HPE Active Health System does not impact application performance.

All information collected by HPE Active Health is logged securely, isolated from the operating system and separated from any customer data. In 3-4 minutes, you can securely export the HPE Active Health file to a Hewlett Packard Enterprise Support professional to help you resolve your issue faster and more accurately.

You can view the error information contained in the Active Health System Viewer by uploading your Active Health System file to http://www.hpe.com/servers/ahsv. When you upload your file to this portal if your server is under warranty you would be able to do the following:

1 View an inventory of your server

2 Self-repair some server errors

3 Raise support cases for errors that need HPE intervention

4 Perform firmware analysis

a. Compare firmware/drivers installed on the server to firmware/drivers available in a given SPP

b. View release notes and fixes available in a piece of firmware/driver

c. Download the firmware/driver component


Summary of Changes

Date

Version History

Action

Description of Change

13-Feb-2017

From Version 4 to 5

Added

Added information on Active Health System Viewer.

9-Sep-2016

From Version 3 to 4

Changed

QuickSpecs Rebranded.

22-Jun-2012

From Version 2 to 3

Changed

Minor change in Overview Introduction.

25-May-2012

From Version 1 to 2

Changed

Changed Smart Memory and Smart Drive to SmartMemory and SmartDrive.

 

 

 

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© Copyright 2017 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. 

 c04168335 - 14274 - Worldwide - V5 - 13-February-2017