HPE Remote Graphics Software: технические характеристики и документация

Remote Graphics Software 7

HPE Remote Graphics Software (RGS) allows you to centralize your data, applications and compute power for added security, performance, manageability and disaster recovery,  all while delivering a just like local workstation experience for even the most demanding, multi display applications. With HPE Remote Graphics Software, you can take your graphics-intensive workstation applications wherever you go.

Multi display and Linux support make RGS ideal for CAD, oil and gas, media and entertainment and finance workstation markets. Built in collaborative screen sharing speeds up work flows with colleagues around the office or around the world. HPE RGS is laser focused on the needs of workstation users and is the only remote or virtual workstation solution designed and supported by a global leader in the Workstation space.

What's New

• Added support for DL380 Gen10

HPE RGS License products for Hewlett Packard Enterprise products

Electronic Delivery

New License

Upgrade License

HPE RGS 7 Single License

One license required for each RGS sender system

K8Z51AAE 

K8Z54AAE

HPE RGS 7 Floating License

Use of license server where licenses are “checked out” on a concurrent use basis up to the number of licenses purchased

K8Z52AAE 

K8Z53AAE

HPE RGS 7 Moonshot m710p Cartridge E-LTU

HPE Remote Graphics Software Moonshot m710p Cartridge E-LTU

P9E50AAE

License Types

Single

This license type fully activates a single instance of the RGS Sender on any supported computer. A separate license must be installed and managed on each computer.

Floating

Floating licenses allow multiple computers to share a pool of licenses. Computers acting as an RGS Sender can check out a license and check it back in when no longer needed. This license type requires a central computer to manage the licenses. The total number of concurrent RGS Senders is limited by the number of floating licenses purchased.

Single or Floating Upgrade

Upgrade licenses allow users to upgrade from the previous two generations of RGS to RGS7. To qualify for HP RGS 7 upgrade licenses, customers must already own valid HP RGS 6 or 5.4 licenses.

Moonshot Cartridge

The HPE RGS Moonshot m710p Cartridge E-LTU license (P9E50AAE) is very similar to RGS 7 Single E-LTU other than being specifically for Moonshot. This license can also be used for m710x cartridges which were added after the initial SKU was named.

RGS Licensing for Virtual Machines

An RGS license is required for each Virtual Machine running on a server.

System Requirements (Sender and Receiver):

• 1.5 GHz or greater processor with SSE2 multi-media instruction extension
• 32-bit color display adapter
• 512 MB RAM minimum

Advanced Video Compression Requirements

• Sender GPU encoding: NVIDIA Quadro 2000 or better graphics card with current driver.
• Sender CPU encoding: 4 cores or more running at 2 GHz (minimum); 8 cores or more running at 2 GHz (recommended)
• Receiver CPU decoding: 2 cores or more running at 2 GHz

Public internet access on the receiver side for one time feature activation. If a proxy is required, Windows system must be set up with manual proxy configuration, not PAC or WAPD (automatic configuration script and automatic proxy detection)

HPE RGS Certified Hardware and Operating Systems

RGS Sender

Windows Server

Windows 7

Professional, Enterprise

Windows 10

Pro, Enterprise

RHEL V6.6, V7.2

SLED 12

Synergy 480 (Gen 10)

Synergy 480 (Gen9)

HPE BL460c (Gen10)

HPE WS460c (Gen8/9)

HPE SL390 (Gen7)

HPE SL250 (Gen8)

HPE DL380 (Gen10)

HPE DL380 (Gen9)

HPE Moonshot M710x

HPE Moonshot M710P

NOTE: RGS Sender support on HPE ProLiant XL190r (Gen9) is available for existing customers only. 

Support

Support for HPE Remote Graphics Software is provided by HP Inc. If the HP Inc support team can reproduce issues on certified hardware, the issue will be handled per standard process; otherwise the issue must be addressed between the customer and the hardware platform provider. RGS comes with 90 days of phone-in software support to help customers get set up.  A Care Pack is required for further support.

Care Pack Services

Care Pack Services for RGS are sold separately by HPI.  Contact HP Inc. for more information.

Parts and Materials

Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements. 

Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services. 

The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by Hewlett Packard Enterprise due to malfunction.

Date

Version History

Action

Description of Change

02-Jul-2018

Version 18

Changed

Standard Features and Service and Support sections were updated.

07-May-2018

Version 17

Changed

Overview and Standard Features sections were updated.

02-Apr-2018

Version 16

Changed

Overview, Standard Features and Service and Support sections were updated.

06-Nov-2017

Version 15

Changed

Overview and Service and Support sections were updated.

23-Oct-2017

Version 14

Changed

Care Pack naming and Service and Support- Parts and Materials updated.

02-Oct-2017

Version 13

Changed

Overview, Models, and Standard Features sections were updated.

17-Jul-2017

Version 12

Changed

Models, and Standard Features sections were updated.

12-Jun-2017

Version 11

Changed

Overview and Standard Features section were updated.

08-May-2017

Version 10

Added

Overview and Models sections were updated.

04-Apr-2017

Version 9

Changed

Models and Service and Support sections were updated.

27-Mar-2017

Version 8

Changed

Overview section was updated.

16-Dec-2016

Version 7

Changed

Overview section was updated.

16-Sep-2016

Version 6

Changed

Overview section was updated.

Added

SKUs added in Overview section:
K8Z51AAE, K8Z53AAE.

16-Feb-2016

Version 5

Changed

Overview section was updated.

Added

SKUs added in Overview section:
K8Z55AAE, P9E50AAE.

29-May-2015

Version 4

Changed

Support matrix updated in Overview section.

03-Apr-2015

Version 3

Removed

Deleted SKUs:

K8Z51AAE, K8Z52AAE, K8Z53AAE, K8Z54AAE

30-Mar-2015

Version 2

Changed

Changes made throughout the QuickSpecs

09-Feb-2015

Version 1

Created

New QuickSpecs