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HPE Hortonworks Data Platform from: технические характеристики и документация

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Hortonworks Data Platform from HPE

Overview

Hortonworks Data Platform from HPE

Hortonworks merged with Cloudera in January 2019.  HPE will continue to maintain the Hortonworks brand until it is officially modified by Cloudera.


Hortonworks Apache Hadoop subscriptions can be purchased directly through Hewlett Packard Enterprise and together with HPE Big Data software products.


Hortonworks is a major contributor to Apache Hadoop and is focused on further accelerating the development and adoption of Apache Hadoop by making the software more robust and easier to consume for enterprises and more open and extensible for solution providers. The Hortonworks Data Platform (HDP), is a massively scalable and 100% open source platform for storing, processing and analyzing large volumes of data. It is designed to deal with data from many sources and formats in a very quick, easy and cost-effective manner. Hortonworks DataFlow (HDF) is the first integrated platform that solves the real time challenges of collecting and transporting data from many sources and provides interactive command and control of live flows with full and automated data provenance. HDF is powered by Apache NiFi.


With HPE and Hortonworks you can

  • Have the backing of both Hortonworks and the Hewlett Packard Enterprise established support organization.
  • Establish enterprise ready solutions combining HPE Big Data software with Hortonworks Data Platform.

What's New

Hewlett Packard Enterprise offers "Cloudera DataFlow" and has rebranded the formerly Hortonworks DataFlow (HDF) SKUs.  

Cloudera DataFlow (CDF), formerly Hortonworks DataFlow (HDF), is a scalable, real-time streaming analytics platform that ingests, curates, and analyzes data for key insights and immediate actionable intelligence.


At A Glance

Hortonworks Support

  • Hadoop support from the source: Hortonworks support is backed by the leading contributors to Apache Hadoop open source projects. Hortonworks engineers have contributed more than half of all code to core Apache Hadoop and are uniquely qualified to address technical issues. L1-L3 Support are handled by Hortonworks.
  • Full life-cycle support available: Hortonworks support is not limited to production support only. Packages enable customer success at every step in the lifecycle including development and proof-of-concept stages as well.
  • Forward-compatibility: As the leading contributor to Apache Hadoop, Hortonworks is uniquely capable of ensuring patches and bug fixes are contributed back to the open source Apache Hadoop projects and included in future editions of the Hortonworks.

Standard Features

Hortonworks Data Platform support subscriptions are available in two editions designed to provide a range of support services and product components to meet your needs.

Hortonworks Data Platform Support

 

Enterprise

Enterprise Plus

Term

1 Year

1 Year

Named Support Contacts

Ranges depending on size of cluster

Support Incidents

Unlimited operational support incidents through development, pilot, staging and deployment

Availability & Response Times

 

 

Access

Phone & Web

Phone & Web

Hours of Direct Support

24 x 7

24 x 7

Severity 1 Response2

1 Hour

1 Hour

Severity 2 Response2

4 Hours

4 Hours

Severity 3 Response2

8 Hours

8 Hours

Severity 4 Response2

1 Business Day

1 Business Day

Support Services Provided

 

 

Remote Troubleshooting

Webex, SSH

Webex, SSH

Hortonworks SmartSense

Yes

Yes

Advanced Knowledgebase

Yes

Yes

Customer Support Portal

Yes

Yes

Access to Upgrades, Updates and Patches

Yes

Yes

Diagnosis of Installation & Configuration Issues

Yes

Yes

Diagnosis of Cluster Management Issues

Yes

Yes

Diagnosis of Performance Issues

Yes

Yes

Diagnosis of Data Loading, Processing, and Query Issues

Yes

Yes

Application Development Advice

Yes

Yes

Notes:

- 1Excludes Hortonworks holidays

- 2Initial response time

For a comparison of the HDP Platform components supported by Enterprise or Enterprise Plus, please visit:  http://hortonworks.com/support/



 

Hortonworks DataFlow support subscriptions are designed to provide a range of support services and product components to meet your needs.

Hortonworks DataFlow support

 

HDF Enterprise

Term

1 Year

Named Support Contacts

Ranges depending on size of cluster

Support Incidents

Unlimited operational support incidents through development, pilot, staging and deployment

Availability & Response Times

 

Access

Phone & Web

Hours of Direct Support

24 x 7

Severity 1 Response2

1 Hour

Severity 2 Response2

4 Hours

Severity 3 Response2

8 Hours

Severity 4 Response2

1 Business Day

Support Services Provided

 

Remote Troubleshooting

Webex, SSH

Advanced Knowledgebase

Yes

Customer Support Portal

Yes

Access to Upgrades, Updates and Patches

Yes

Diagnosis of Installation & Configuration Issues

Yes

Diagnosis of Cluster Management Issues

Yes

Diagnosis of Performance Issues

Yes

Diagnosis of Data Loading, Processing, and Query Issues

Yes

Application Development Advice

Yes

Notes:

- 1Excludes Hortonworks holidays

- 2Initial response time

SLA Definitions of Severity

  • Severity 1, Critical: Production system is down or severely impacted such that routine operation is impossible
  • Severity 2, High: Production issue where the system is functioning but in degraded or restricted capacity
  • Severity 3, Medium: Production issue where minor functionality is impacted or a development issue
  • Severity 4, Low: Request for information with no impact to business operations

Terms and Conditions

This QuickSpecs is governed by the Hortonworks term and conditions applicable for such Subscriptions.

Other product information

Additional product materials are available from the HPE Solutions for Apache™ Hadoop™ at: www.hpe.com/info/hadoop


Configuration Information

Licensing and Media Options

 

Definitions and support licensing model

Hortonworks Support is sold as a yearly subscription for 4 Nodes or 50 TB or 15 Moonshot Cartridges

Node means, a server or virtual machine running the software

  • A server is a single piece of hardware that runs the software.  A hardware partition or blade is considered a separate hardware system.
  • A virtual machine is a software container that can run its own operating system and execute applications like a single physical machine

TB, means the total aggregate storage space, also known as raw capacity across all nodes in the cluster; disk or flash storage

Support Contact, A designated person within the customer who will interact with Hortonworks to submitted support cases.

Moonshot Cartridge, the individual computing unit that populates a full Moonshot chassis/enclosure (for example 45 Moonshot Cartridges fill a single Moonshot chassis).

 

 

Number of Support Contacts

Enterprise Plus Named Contacts

Enterprise Named Contacts

1 - 10

3

3

11 - 50

5

5

51 - 125

7

7

126  and over

10

10


Notes: The number of Support Contacts allowed is determined based on the number of support subscriptions purchased: # of HDP Support Subscriptions

 

Additional Support Contacts can be purchased individually (see products below):

Hortonworks Support Products for Term Based Orders

Cloudera Hortonworks Data Platform Enterprise Plus 1 Node 1yr 24x7 Support E-LTU

P9A25AAE

Cloudera Flow Management 16 Cores CM/Ambari Form Factor 1-year 24x7 Severity 1 Response E-LTU

R0S39AAE

Cloudera Stream Processing 4 Nodes CM/Ambari Form Factor 1-year 24x7 Severity 1 Response E-LTU

R0S40AAE

Notes:

- Hewlett Packard Enterprise offers email and paper fulfillment. The email part numbers are listed.  The paper part numbers are the same but end with "A" instead of an "AAE". Email fulfillment ships in days while paper fulfillment ships in weeks.

- These part numbers can be used to purchase multiple licenses with a single activation key. Customer will receive an emailed entitlement certificate. The license entitlement certificate must be redeemed online in order to obtain a license key.

- Only one certificate is shipped for multiple-quantities of the same license on a single order.


Summary of Changes

Date

Version History

Action

Description of Change

19-Oct-2020

Version 12

Changed

Overview, Standard Features, and Configuration Information sections were updated.

06-Jul-2020

Version 11

Changed

Overview, Standard Features, and Configuration Information sections were updated.

06-Apr-2020

Version 10

Changed

Overview and Configuration Information sections were updated.

09-Dec-2020

Version 9

Changed

Overview and Configuration Information sections were updated.

13-May-2019

Version 8

Changed

Overview section was updated.

06-Aug-2018

Version 7

Changed

Overview and Models sections were updated.

Added

SKUs added in Models sections: R0S39AAE, R0S40AAE, R0S41AAE.

Removed

Obsolete SKUs were deleted: P9P33AAE, P9P37AAE, Q5U38AAE, Q5U40AAE, Q5U41AAE, Q5U43AAE, Q5U44AAE.

05-Jun-2017

Version 6

Changed

QuickSpecs name and Overview and Models sections were updated.

Added

SKUs added in Models section:
Q5U38AAE, Q5U39AAE, Q5U40AAE, Q5U41AAE, Q5U42AAE, Q5U43AAE, Q5U44AAE.

Removed

SKU removed from models section:
P9P34AAE

06-Jun-2016

Version 5

Changed

Overview and Models sections were updated.

Added

SKUs added in Models section:
P9P33AAE, P9P34AAE, P9P37AAE, P9P38AAE.

01-Dec-2015

Version 4

Changed

Overview section was updated.

Added

SKUs added in Overview section:

JP408AAE, P9A25AAE, P9A26AAE

30-Jan-2015

Version 3

Changed

Overview section was updated

23-Jan-2015

Version 2

Changed

Overview and Standard Features sections were updated

Removed

Deleted SKUs:

JP408A, F5Z52A

01-Dec-2014

Version 1

Created

New QuickSpecs

Copyright

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© Copyright 2020 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.


c04473896 - 15109 - Worldwide  - V12 - 19-October-2020