Notes, cautions, and warnings
NOTE: : A NOTE indicates important information that helps you make better use of your product.
CAUTION: : A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: : A WARNING indicates a potential for property damage, personal injury, or death.
Set up your XPS 13 9370
- Connect the power adapter and press the power button.

NOTE: : The Dell Adapter USB-C to USB-A 3.0 is shipped with this computer. Use this adapter to connect legacy USB 3.0 accessories to USB (Type-C) ports on your computer.
NOTE: : To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press the power button to turn on the computer.
- Finish operating system setup.For Ubuntu:
Follow the instructions on the screen to finish setup.
For Windows:Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:- Connect
to a network for Windows updates.
NOTE: : If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
On the Support and Protection screen, enter your contact details.
- Connect
to a network for Windows updates.
- Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell appsProvides the list of Dell apps on XPS 13 9370. Resources Description 
My Dell
Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.

SupportAssist
Pro-actively checks the health of your computer’s hardware and software. The SupportAssist OS Recovery tool troubleshoots issues with the operating system. For more information, see the SupportAssist documentation at www.dell.com/support.
NOTE: : In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.

Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the knowledge base article SLN305843 at www.dell.com/support.

Dell Digital Delivery
Download software applications, which are purchased but not pre-installed on your computer. For more information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/support.
- Create recovery drive for Windows.
NOTE: : It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum capacity of 16 GB is required to create the recovery drive.
NOTE: : This process may take up to an hour to complete.
NOTE: : The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for latest instructions.
- Connect the USB flash drive to your computer.
- In Windows search, type Recovery.
- In the search results, click Create a recovery drive.
The User Account Control window is displayed.
- Click Yes to continue.
The Recovery Drive window is displayed.
- Select Back up system files to the recovery drive and click Next.
- Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
- Click Create.
- Click Finish.For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's Service Manual at www.dell.com/support/manuals.
Front

Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
NOTE: : On certain computer models, the power and battery-status light is also used for system diagnostics. For more information, see the Troubleshooting section in your computer’s Service Manual.
Microphones (4)
Provide digital sound input for audio recording, voice calls, and so on.
Left

Security-cable slot (for Noble locks)
Connect a security cable to prevent unauthorized movement of your computer.
Thunderbolt 3 (USB Type-C) port with Power Delivery (Primary)
Supports USB 3.1 Gen 2 Type-C, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter. Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that enables faster charging.
NOTE: : A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
Thunderbolt 3 (USB Type-C) port with Power Delivery
Supports USB 3.1 Gen 2 Type-C, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter. Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that enables faster charging.
NOTE: : A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
Battery-charge status button
Press to check the charge remaining in the battery.
Battery-charge status lights (5)
Turns on when the battery-charge status button is pressed. Each light indicates approximately 20% charge.
Left speaker
Provides audio output.
Right

Right speaker
Provides audio output.
microSD-card slot
Reads from and writes to the microSD-card.
USB 3.1 Gen 1 (Type-C) port with Power Delivery/DisplayPort
Connect peripherals such as external storage devices, printers, and external displays.
Supports Power Delivery that enables two-way power supply between devices. Provides up to 7.5 W power output that enables faster charging.
NOTE: : The Dell Adapter USB-C to USB-A 3.0 is shipped with this computer. Use this adapter to connect legacy USB 3.0 accessories to USB (Type-C) ports on your computer.
NOTE: : A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
Headset port
Connect headphones or a headset (headphone and microphone combo).
Base

Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.
Left-click area
Press to left-click.
Right-click area
Press to right-click.
Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button to log in.
NOTE: : You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
NOTE: : The power-status light on the power button is available only on computers without the fingerprint reader. Computers shipped with the fingerprint reader integrated on the power button will not have the power-status light on the power button.

Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
Infrared camera
Enhances security when paired with Windows Hello face authentication.
Camera-status light
Turns on when the camera is in use.
Camera
Enables you to video chat, capture photos, and record videos.
Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
Bottom

Service Tag
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
System information
| Processor | 8th Generation Intel Core i5/i7 |
| Chipset | Integrated in the processor |
Dimensions and weight
| Height | 7.80 mm to 11.63 mm (0.30 in to 0.46 in) |
| Width | 301.76 mm (11.88 in) |
| Depth | 199.24 mm (7.84 in) |
| Weight | 1.27 kg (2.8 lb) |
NOTE: : The weight of your laptop varies depending on the configuration ordered and the manufacturing variability. |
Operating system
| Operating systems supported |
|
Memory
| Slots | N/A NOTE: : The memory is integrated on the system board from the factory and it cannot be upgraded later. |
|
| Type | Dual-channel LPDDR3 | |
| Total memory supported | 4 GB, 8 GB and 16 GB | |
| Speed supported | 1866 MHz and 2133 MHz | |
| Configurations supported: | ||
| 4 GB | 1866 MHz | |
| 8 GB | 1866 MHz | |
| 16 GB | 2133 MHz |
Ports and connectors
| External: | |
|---|---|
| USB/Video |
|
| Audio | One headset (headphone and microphone combo) port |
| Internal: | |
|---|---|
| M.2 card | One M.2 slot for Solid-State Drive (SSD) |
Communications
| Wireless |
NOTE: : Windows 10 currently supports up to Bluetooth 4.1. |
Wireless
| Transfer rate (maximum) | 867 Mbps |
| Frequency bands | 2.4 GHz/5 GHz |
| Encryption | 64-bit/128-bit WEP |
Audio
| Controller | Realtek ALC3271-CG with Waves MaxxAudio Pro |
| Speakers | Two |
| Speaker output |
|
| Microphone | Digital-array microphones |
Storage
| Type | Interface | Capacity |
|---|---|---|
| One M.2 2280 Solid-State Drive (SSD) |
|
|
NOTE: : RAID SATA support in the BIOS Settings menu is only available on computers supporting Windows 10. NOTE: : AHCI SATA support in the BIOS settings menu is only available on computers supporting Ubuntu. |
Media-card reader
| Type | One microSD-card slot |
| Cards supported |
|
Keyboard
| Type | Backlit keyboard |
| Shortcut keys | Some keys on your keyboard have two symbols on
them. These keys can be used to type alternate characters or to perform
secondary functions. To type the alternate character, press Shift
and the desired key. To perform secondary functions, press Fn and
the desired key. NOTE: : Press Fn+Esc to switch the primary behavior of the function keys (F1-F12) between two modes - multimedia key mode and function key mode. Keyboard shortcuts |
Camera
| Resolution | ||
| Camera |
| |
| Infrared camera | 340 x 340
| |
| Diagonal viewing angle | ||
| Camera | 86.7 degrees | |
| Infrared camera | 70 degrees |
Touchpad
| Resolution |
|
| Dimensions |
|
Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com.
Fingerprint reader
| Sensor technology | Capacitive |
| Sensor resolution | 363 dpi |
| Sensor area | 8 mm x 8 mm |
| Sensor pixel size | 114 x114 pixels |
Power adapter
| Type | 45 W USB Type-C |
| Dimensions (connector) | 8.25 mm x 2.4 mm |
| Input voltage | 100 VAC–240 VAC |
| Input frequency | 50 Hz–60 Hz |
| Input current (maximum) | 1.30 A |
| Output current (continuous) |
|
| Rated output voltage | 20 VDC/15 VDC/9 VDC/5 VDC |
| Temperature range (operating) | 0°C to 40°C (32°F to 104°F) |
| Temperature range (storage) | –40°C to 70°C (–40°F to 158°F) |
Battery
| Type | 52 WHr "smart" lithium-ion | |
| Dimension: | ||
| Width | 257.60 mm (10.14 in) | |
| Depth | 98.60 mm (3.88 in) | |
| Height | 4.30 mm (0.17 in) | |
| Weight (maximum) | 0.22 kg (0.49 lb) | |
| Voltage | 7.60 VDC | |
| Charging time when the computer is off (approximate) | 4 hours | |
| Operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | |
| Life span (approximate) | 300 discharge/charge cycles | |
| Temperature range: Operating | 0°C to 35°C (32°F to 95°F) | |
| Temperature range: Storage | –40°C to 65°C (–40°F to 149°F) | |
| Coin-cell battery | ML1220 NOTE: : It is recommended that you use a Dell coin-cell battery for your computer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. |
Display
| Type | 13.3-inch FHD touchscreen/13.3-inch FHD non-touchscreen | 13.3-inch UHD touchscreen | |
|---|---|---|---|
| Resolution (maximum) | 1920 x 1080 | 3840 x 2160 | |
| Viewing angle (Left/Right/Down/Up) | 85/85/85/85 degrees | 85/85/85/85 degrees | |
| Pixel pitch | 0.0765 mm | 0.0765 mm | |
| Refresh rate | 60 HZ | 60 HZ | |
| Operating angle | 0 degrees (closed) to 135 degrees | 0 degrees (closed) to 135 degrees | |
| Controls | Brightness can be controlled using shortcut keys | Brightness can be controlled using shortcut keys | |
| Dimension: | |||
| Height (excluding bezel) | 165.24 mm (6.51 in) | 165.24 mm (6.51 in) | |
| Width (excluding bezel) | 293.76 mm (11.57 in) | 293.76 mm (11.57 in) | |
| Diagonal (excluding bezel) | 337.82 mm (13.30 in) | 337.82 mm (13.30 in) |
Video
| Type | Integrated |
| Controller | Intel UHD Graphics 620 |
| Memory | Shared system memory |
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
| Operating | Storage | |
|---|---|---|
| Temperature range | 0°C to 35°C (32°F to 95°F) | –40°C to 65°C (–40°F to 149°F) |
| Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non-condensing) |
| Vibration (maximum)* | 0.66 GRMS | 1.30 GRMS |
| Shock (maximum) | 110 G† | 160 G‡ |
| Altitude (maximum) | –15.2 m to 3048 m (–50 ft to 10,000 ft) | –15.2 m to 10,668 m (–50 ft to 35,000 ft) |
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
Keyboard shortcuts
NOTE: : Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
| Keys | Description |
|---|---|
![]() | Mute audio |
![]() | Decrease volume |
![]() | Increase volume |
![]() | Play previous track/chapter |
![]() | Play/Pause |
![]() | Play next track/chapter |
![]() | Launch Task View |
![]() | Switch to external display |
![]() | Search |
![]() | Toggle keyboard backlight |
![]() | Printscreen |
![]() | Insert |
![]() | Turn off/on wireless |
![]() | Sleep |
![]() | Increase brightness |
![]() | Decrease brightness |
![]() | Open application menu |
![]() | Toggle Fn-key lock |
Getting help and contacting Dell
Self-help resources
| Self-help resources | Resource location |
|---|---|
| Information about Dell products and services | www.dell.com |
| My Dell | ![]() |
| Tips | ![]() |
| Contact Support | In Windows search, type Contact Support, and press Enter. |
| Online help for operating system | www.dell.com/support/windows www.dell.com/support/linux |
| Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. | www.dell.com/support |
| Dell knowledge base articles for a variety of computer concerns. |
|
Learn and know the following information about
your product:
| See Me and My Dell at www.dell.com/support/manuals. To locate the Me and My Dell relevant to your product, identify your product through one of the following:
|
Contacting Dell
NOTE: : Availability varies by country and product, and some services may not be available in your country.
NOTE: : If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
















































