Dell OptiPlex Small Form Factor Plus 7020: руководство по обслуживанию

Dimensions and weight

The following table lists the height, width, depth, and weight of your OptiPlex Small Form Factor Plus 7020.

Table 1. Dimensions and weight
The following table provides the detailed display specifications of OptiPlex Small Form Factor Plus 7020.
Description		Values
Height		290 mm (11.41 in.)
Width		92.60 mm (3.64 in.)
Depth		292.80 mm (11.52 in.)
Weight NOTE:The weight of your computer depends on the configuration ordered and manufacturing variability.		Minimum: 4.28 kg (9.43 lb) Maximum: 5.62 kg (12.38 lb)

Processor

The following table lists the details of the processors that are supported by your OptiPlex Small Form Factor Plus 7020.

Table 1. Processor
The following table provides the various processor options that are supported for OptiPlex Small Form Factor Plus 7020.
Description		Option one	Option two	Option three	Option four	Option five
Processor type		Intel Core i3 14100	Intel Core i5 14500 vPro	Intel Core i5 14600 vPro	Intel Core i7 14700 vPro	Intel Core i9 14900 vPro
Processor wattage		60 W	65 W	65 W	65 W	65 W
Processor total core count		4	14	14	20	24
Performance-cores		4	6	6	8	8
Efficient-cores		0	4	8	12	16
NOTE:Intel® Hyper-Threading Technology is only available on Performance-cores.
Processor total thread counts		8	20	20	28	32
Processor speed		Up to 4.70 GHz	Up to 5 GHz	Up to 5.20 GHz	Up to 5.40 GHz	Up to 5.60 GHz
Performance-cores frequency
	Processor base frequency	3.50 GHz	2.60 GHz	2.70 GHz	2.10 GHz	2 GHz
	Maximum turbo frequency	4.70 GHz	5 GHz	5.20 GHz	5.30 GHz	5.40 GHz
Efficient-cores frequency
	Processor base frequency	Not applicable	1.90 GHz	2 GHz	1.50 GHz	1.50 GHz
	Maximum turbo frequency	Not applicable	3.70 GHz	3.90 GHz	4.20 GHz	4.30 GHz
Processor cache		12 MB	24 MB	24 MB	33 MB	36 MB
Integrated graphics		Intel UHD Graphics 730	Intel UHD Graphics 770	Intel UHD Graphics 770	Intel UHD Graphics 770	Intel UHD Graphics 770

Chipset

The following table lists the details of the chipset that is supported in your OptiPlex Small Form Factor Plus 7020.

Table 1. Chipset The following table lists the details of the chipset that is supported in your OptiPlex Small Form Factor Plus 7020.
Description	Values
Chipset	Intel Q670
Processor	Intel Core i3/i5 vPro/i7 vPro/i9 vPro
DRAM bus width	64-bit/128-bit
Flash EPROM	32 MB RPMC+16 MB nRPMC
PCIe bus	Up to Gen4

Operating system

Your OptiPlex Small Form Factor Plus 7020 supports the following operating systems:

Windows 11 Home
Windows 11 Pro
Windows 11 Pro National Education
Ubuntu Linux 22.04 LTS

Memory

The following table lists the memory specifications that are supported by your OptiPlex Small Form Factor Plus 7020.

Table 1. Memory specificationsThe following table lists the memory specifications of your computer.
Description	Values
Memory slots	Four UDIMM slots
Memory type	DDR5
Memory speed	Up to 4400 MT/s
Maximum memory configuration	128 GB
Minimum memory configuration	8 GB
Memory size per slot	8 GB, 16 GB, or 32 GB
Memory configurations supported	8 GB, 1 x 8 GB, DDR5, 4400 MT/s, UDIMM, single-channel 16 GB, 1 x 16 GB, DDR5, 4400 MT/s, UDIMM, single-channel 16 GB, 2 x 8 GB, DDR5, 4400 MT/s, UDIMM, dual-channel 32 GB, 1 x 32 GB, DDR5, 4400 MT/s, UDIMM, single-channel 32 GB, 2 x 16 GB, DDR5, 4400 MT/s, UDIMM, dual-channel 32 GB, 4 x 8 GB, DDR5, 4000 MT/s, UDIMM, dual-channel 64 GB, 2 x 32 GB, DDR5, 4400 MT/s, UDIMM, dual-channel 64 GB, 4 x 16 GB, DDR5, 4000 MT/s, UDIMM, dual-channel 128 GB, 4 x 32 GB, DDR5, 3600 MT/s, UDIMM, dual-channel

Memory matrix

The following table lists the memory configurations supported on your OptiPlex Small Form Factor Plus 7020.

Table 1. Memory matrixThe following table provides the detailed memory configurations that are supported for your OptiPlex Small Form Factor Plus 7020.
Configuration	Slot
	UDIMM1	UDIMM2	UDIMM3	UDIMM4
8 GB DDR5	8 GB
16 GB DDR5	16 GB
16 GB DDR5	8 GB	8 GB
32 GB DDR5	32 GB
32 GB DDR5	16 GB	16 GB
32 GB DDR5	8 GB	8 GB	8 GB	8 GB
64 GB DDR5	32 GB	32 GB
64 GB DDR5	16 GB	16 GB	16 GB	16 GB
128 GB DDR5	32 GB	32 GB	32 GB	32 GB

External ports and slots

The following table lists the external ports and slots of your OptiPlex Small Form Factor Plus 7020.

Table 1. External ports and slots
The following table lists ports and connectors available on OptiPlex Small Form Factor Plus 7020.
Description	Values
Network port	One RJ-45 port 10/100/100 Mbps
USB ports	One USB 2.0 (480 Mbps) port One USB 2.0 (480 Mbps) with PowerShare port Two USB 2.0 (480 Mbps) with SmartPower On ports Three USB 3.2 Gen 1(5 Gbps) ports Two USB 3.2 Gen 2 (10 Gbps) port One USB 3.2 Gen 2x2 Type-C (20 Gbps) port NOTE:This port does not support video/audio streaming.
Audio port	One Universal audio port One Re-tasking line-out/line-in audio port
Video port(s)	One optional port (HDMI 2.1/DisplayPort 1.4a (HBR3 support)/VGA/USB 3.2 Gen 2 (10 Gbps) Type-C port with DisplayPort) NOTE:The maximum resolution supported by optional port is HDMI 2.1 port: Up to 4096 x 2160 @60Hz. DisplayPort 1.4a (HBR3 support) port: Up to 5120 x 3200 @60Hz. VGA port: Up to 1920 x 1200 @60Hz. USB 3.2 Gen 2 (10 Gbps) Type-C port with DisplayPort: Up to 5120 x 3200 @60Hz. Three DisplayPort 1.4a (HBR2 support) ports NOTE:The maximum resolution that is supported is up to 4096 x 2304 @60Hz.
Media-card reader	One SD-card 4.0 slot (optional)
Power-adapter port	Not supported
Security-cable slot	Security-cable slot (for Kensington locks) One Padlock ring

Internal slots

The following table lists the internal slots of your OptiPlex Small Form Factor Plus 7020.

Table 1. Internal slotsThe following table lists the internal slots on your OptiPlex Small Form Factor Plus 7020.
Description	Values
Expansion	One Half-height Gen4 PCIe x16 slot One Half-height Gen3 PCIe x4 open-end slot
M.2	One M.2 2230 slot for Wi-Fi and Bluetooth combo card Two M.2 2230 slots for solid-state drive One M.2 2280 slot for solid-state drive NOTE:To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at Dell Support Site.
SATA slots	Three SATA 3.0 slots for 3.5-inch hard-disk drive and slim optical drive NOTE:Installing a slim optical drive causes the SATA 3.0 port to operate as SATA 2.0 port.

Ethernet

The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex Small Form Factor Plus 7020.

Table 1. Ethernet specifications
The following table provides the specifications of Ethernet that is supported by your OptiPlex Small Form Factor Plus 7020.
Description	Integrated	Optional
Model number	Intel WGI219LM	Intel i226
Transfer rate	10/100/1000 Mbps	10/100/1000/2500 Mbps

Wireless module

The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your OptiPlex Small Form Factor Plus 7020.

Table 1. Wireless module specifications
The following table provides the wireless module specifications of OptiPlex Small Form Factor Plus 7020.
Description	Option one	Option two
Model number	Intel AX211	Realtek RTL8852BE
Transfer rate	Up to 2400 Mbps	Up to 1201 Mbps
Frequency bands supported	2.4 GHz/5 GHz/6 GHz	2.4 GHz/5 GHz
Wireless standards	WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6E (WiFi 802.11ax)	WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6 (WiFi 802.11ax)
Encryption	64-bit/128-bit WEP AES-CCMP TKIP	64-bit/128-bit WEP AES-CCMP TKIP
Bluetooth wireless card	Bluetooth 5.3	Bluetooth 5.3
	NOTE:The functionality of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer.

Audio

The following table lists the audio specifications of your OptiPlex Small Form Factor Plus 7020.

Table 1. Audio specifications
The following table provides the detailed audio specifications of OptiPlex Small Form Factor Plus 7020.
Description	Values
Audio type	High Definition Audio
Audio controller	Realtek ALC3246-CG
Internal audio interface	High Definition Audio (HDA)
External audio interface	One universal audio port One retaskable line-in/line-out audio port

Storage

This section lists the storage options on your OptiPlex Small Form Factor Plus 7020.

Table 1. Storage specifications
The following table provides the different storage options available on OptiPlex Small Form Factor Plus 7020.
Storage type	Interface type	Capacity
3.5-inch hard-disk drive, 7200 RPM	SATA 3.0	Up to 2 TB
3.5-inch hard-disk drive, 5400 RPM	SATA 3.0	4 TB
M.2 2230 solid-state drive, Class 25	PCIe NVMe, up to 64 Gbps	Up to 2 TB
M.2 2230 solid-state drive, Class 35	PCIe NVMe, up to 64 Gbps	Up to 1 TB
M.2 2230 solid-state drive, Class 35, Self-Encrypting drive	PCIe NVMe, up to 64 Gbps	256 GB
M.2 2280 solid-state drive, Class 40	PCIe NVMe, up to 64 Gbps	Up to 2 TB
M.2 2280 solid-state drive, Class 40, Self-Encrypting drive	PCIe NVMe, up to 64 Gbps	Up to 1 TB

Storage matrix

The following table lists the storage configurations supported on your OptiPlex Small Form Factor Plus 7020.

Table 1. Storage matrixThe following table provides the storage configurations that are supported for your OptiPlex Small Form Factor Plus 7020.
Storage	Slot
Storage	SSD-0 (Primary M.2 PCIe for boot function)	SSD-1	SSD-2	SATA-0
One M.2 2230 solid-state drive	Yes
Two M.2 2230 solid-state drives	Yes	Yes
One M.2 2280 solid-state drive			Yes
One M.2 2230 solid-state drive + One M.2 2280 solid-state drive	Yes		Yes
Two M.2 2230 solid-state drives + One M.2 2280 solid-state drive	Yes	Yes	Yes
One M.2 2230 solid-state drive + One 3.5-inch hard-disk drive	Yes			Yes
Two M.2 2230 solid-state drives + One 3.5-inch hard-disk drive	Yes	Yes		Yes
One M.2 2280 solid-state drive + One 3.5-inch hard-disk drive			Yes	Yes
One M.2 2230 solid-state drive + One M.2 2280 solid-state drive + One 3.5-inch hard-disk drive	Yes		Yes	Yes

Redundant Array of Independent Disks (RAID)

For optimal performance when configuring drives as a RAID volume, Dell Technologies recommends drive models that are identical.

NOTE: RAID is not supported on Intel Optane configurations.

RAID 0 (Striped, Performance) volumes benefit from higher performance when drives are matched because the data is split across multiple drives: any I/O operations with block sizes larger than the stripe size splits the I/O and become constrained by the slowest of the drives. For RAID 0 I/O operations where block sizes are smaller than the stripe size, whichever drive the I/O operation targets, determines the performance, which increases variability and results in inconsistent latencies. This variability is particularly pronounced for write operations, and it can be problematic for applications that are latency sensitive. One such example of this is any application that performs thousands of random writes per second in very small block sizes.

RAID 1 (Mirrored, Data Protection) volumes benefit from higher performance when drives are matched because the data is mirrored across multiple drives all I/O operations must be performed identically to both drives, thus variations in drive performance when the models are different result in the I/O operations completing only as fast as the slowest drive. While this does not suffer from the variable latency issue in small random I/O operations as with RAID 0 across heterogeneous drives, the impact is nonetheless large because the higher performing drive becomes limited in all I/O types. One of the worst examples of constrained performance here is when using unbuffered I/O. To ensure that that writes are fully committed to nonvolatile regions of the RAID volume, unbuffered I/O bypasses cache (for example by using the Force Unit Access bit in the NVMe protocol) and the I/O operation will not complete until all the drives in the RAID volume have completed the request to commit the data. This kind of I/O operation completely negates any advantage of a higher performing drive in the volume.

Care must be taken to match not only the drive vendor, capacity, and class, but also the specific model. Drives from the same vendor, with the same capacity, and even within the same class, can have different performance characteristics for certain types of I/O operations. Thus, matching by model ensures that the RAID volume consists of a homogeneous array of drives that deliver all the benefits of a RAID volume without incurring the additional penalties when one or more drives in the volume are lower performing.

OptiPlex Small Form Factor Plus 7020 supports RAID with more than one hard drive configuration.

Media-card reader

The following table provides the specification of media cards supported by your OptiPlex Small Form Factor Plus 7020.

Table 1. Media-card reader specificationsThe following table provides the specification of media cards supported by your computer.
Description	Values
Media-card slot type	One SD card 4.0 slot (optional)
Media-cards supported	Secure Digital (SD) Secure Digital High Capacity (SDHC) Secure Digital Extended Capacity (SDXC)
NOTE:The maximum capacity that is supported by the media-card reader varies depending on the standard of the media card that is installed on your computer.

Power ratings

The following table lists the power rating specifications of OptiPlex Small Form Factor Plus 7020.

Table 1. Power ratings
The following table provides the power rating specifications of OptiPlex Small Form Factor Plus 7020.
Description		Option one	Option two
Type		260 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze	300 W internal power supply unit (PSU), 92% Efficient, 80 Plus Platinum
Input voltage		90 VAC - 264 VAC	90 VAC - 264 VAC
Input frequency		47 Hz - 63 Hz	47 Hz - 63 Hz
Input current (maximum)		4.2 A	4.2 A
Output current (continuous)		12 VA / 18 A 12 VB / 16 A Standby mode: 12 VA / 1.5 A 12 VB / 3.3 A	12 VA / 18 A 12 VB / 18 A Standby mode: 12 VA / 1.5 A 12 VB / 3.3 A
Rated output voltage		+12 VA +12 VB	+12 VA +12 VB
Temperature range
	Operating	5°C to 45°C (41°F to 113°F)	5°C to 45°C (41°F to 113°F)
	Storage	-40°C to 70°C (-40°F to 158°F)	-40°C to 70°C (-40°F to 158°F)

Power supply connector

The following table lists the Power supply connector specifications of your OptiPlex Small Form Factor Plus 7020.

Table 1. Power supply connector The following table lists the Power supply connector specifications of your OptiPlex Small Form Factor Plus 7020.
Power supply unit	Connectors
260 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze	One 4-pin connectors for processor One 8-pin connector for system board
300 W internal power supply unit (PSU), 92% Efficient, 80 Plus Platinum	Two 4-pin connectors for processor One 8-pin connector for system board

GPU—Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex Small Form Factor Plus 7020.

Table 1. GPU—Integrated
The following table provides the detailed integrated graphics specifications of OptiPlex Small Form Factor Plus 7020.
Controller	External display support	Memory size	Processor
Intel UHD Graphics 730	Three DisplayPort 1.4a (HBR2 support) ports One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/USB Type-C port with DisplayPort Alt mode)(optional)	Shared system memory	Intel Core i3 14100
Intel UHD Graphics 770	Three DisplayPort 1.4a One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/USB Type-C port with DisplayPort Alt mode)(optional)	Shared system memory	Intel Core i5 14500 vPro, i5 14600 vPro, i7 14700 vPro, i9 14900 vPro processors

Video port resolution (GPU—Integrated)

Table 1. Video port resolution (GPU—Integrated)The following table lists the integrated video port resolution for your OptiPlex Small Form Factor Plus 7020.
Graphics card	Video ports	Maximum supported resolution
Intel UHD Graphics	Three DisplayPort 1.4a (HBR2 support) ports One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/USB Type-C port with DisplayPort Alt mode)(optional)	DisplayPort 1.4a port - 4096 x 2304 @60Hz One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/USB Type-C port with DisplayPort Alt mode) (optional) - maximum resolution supported by HDMI 2.1 is up to 4096 x 2160 @60Hz, DisplayPort 1.4a (HBR3) is up to 5120 x 3200 @60Hz, VGA is up to 1920 x 1200 @60Hz,USB Type-C port with DisplayPort Alt mode is up to 5120 x 3200 @60Hz)

External display support (GPU—Integrated)

Display support for the integrated graphics card

Table 1. Display support specificationsThe following table provides the display support of the integrated graphics card through the back panel video ports of your OptiPlex Small Form Factor Plus 7020.
Graphics card	Supported external displays
Intel UHD Graphics 730/770	With MST- 4 Without MST- 3
Intel UHD Graphics 730/770 + optional module	4

NOTE:MST (Multi-Stream Transport)/daisy-chaining supports four displays.

GPU—Discrete

Table 1. GPU—Discrete
The following table provides the detailed discrete graphics specifications of OptiPlex Small Form Factor Plus 7020.
Controller	External display support	Memory size	Memory type
AMD Radeon RX 6500	Two DisplayPort 1.4a ( DP1.4a*2) ports	4 GB	64-bit, DDR6
AMD Radeon RX 6300	Two DisplayPort 1.4a ( DP1.4a*2) ports	2 GB	64-bit, DDR6

Video port resolution (GPU—Discrete)

Table 1. Video port resolution (GPU—Discrete) The following table lists the discrete video port resolution of your OptiPlex Small Form Factor Plus 7020.
Graphics card	Video port	Maximum supported resolution
AMD Radeon RX 6300	Two DisplayPort 1.4a ( DP1.4a*2) ports	For one-port configuration - With DSC enabled - 8K @ 60 Hz Without DSC enabled - 5120 x 2880 @ 60 Hz
AMD Radeon RX 6500	Two DisplayPort 1.4a ( DP1.4a*2) ports	For one-port configuration - With DSC enabled - 8K @ 60 Hz Without DSC enabled - 5120 x 2880 @ 60 Hz

External display support (GPU—Discrete)

Table 1. External display support (GPU—Discrete)The following table lists the external display support options for the discrete cards installed of your OptiPlex Small Form Factor Plus 7020.
Graphics Card	Video ports	Number of supported external displays	DisplayPort Multi-Stream Transport (MST) support
AMD Radeon RX6300	Two DisplayPort 1.4a (DP1.4a*2)	4	Supported
AMD Radeon RX6500	Two DisplayPort 1.4a (DP1.4a*2)	4	Supported

NOTE: DisplayPort Multi-Stream Transport (MST) allows you to daisy chain monitors that have DisplayPort 1.2 and above ports and MST support. For more information about using DisplayPort Multi-Stream Transport, see Dell Support Site.

Hardware security

The following table lists the hardware security of your OptiPlex Small Form Factor Plus 7020.

Table 1. Hardware security The following table provides the hardware security details on your OptiPlex Small Form Factor Plus 7020.
Hardware security
Kensington security-cable slot
Padlock loop
Chassis lock slot support
Chassis intrusion switch
Lockable cable covers
SafeID including Trusted Platform Module (TPM) 2.0
Smart card keyboard (FIPS)
Microsoft 10 Device Guard and Credential Guard (Enterprise SKU)
Microsoft Windows BitLocker
Local hard drive data wipe through BIOS (Secure Erase)
Self-encrypting storage drives (Opal, FIPS)
Trusted Platform Module TPM 2.0
China TPM
Intel Secure Boot
Intel Authenticate
SafeBIOS: includes Dell Off-host BIOS Verification, BIOS Resilience, BIOS Recovery, and additional BIOS Controls
OptiPlex SFF Cable Cover

Environmental

The following table lists the environmental specifications of your OptiPlex Small Form Factor Plus 7020.

Table 1. Environmental The following table lists the environmental specifications of your OptiPlex Small Form Factor Plus 7020.
Feature	Values
Recyclable packaging	Yes
Vertical orientation packaging support	No
Multi-Pack packaging	Yes

NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber. Packaging that contains without wood‐based fiber can be claimed as Not Applicable. The anticipated required criteria for EPEAT 2018.

Regulatory compliance

The following table lists the regulatory compliance of your OptiPlex Small Form Factor Plus 7020.

Table 1. Regulatory complianceThe following table lists the regulatory compliance of your OptiPlex Small Form Factor Plus 7020.
Regulatory compliance
Product Safety, EMC and Environmental Datasheets
Dell Regulatory Compliance Home Page
Responsible Business Alliance Policy

Operating and storage environment

This table lists the operating and storage specifications of your OptiPlex Small Form Factor Plus 7020.

Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 1. Computer environment
The following table lists the operating and storage environment conditions of OptiPlex Small Form Factor Plus 7020.
Description	Operating	Storage
Temperature range	10°C to 35°C (50°F to 95°F)	-40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)	20% to 80% (non-condensing, Max dew point temperature = 26°C)	5% to 95% (non-condensing, Max dew point temperature = 33°C)
Vibration (maximum)^*	0.26 GRMS random at 5 Hz to 350 Hz	1.37 GRMS random at 5 Hz to 350 Hz
Shock (maximum)	Bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 in./sec)	105G half-sine pulse with a change in velocity of 133 cm/sec (52.5 in./sec)
Altitude range	-15.2 m to 3048 m (-49.8 ft to 10,000 ft)	-15.2 m to 10,668 m (-49.8 ft to 35,000 ft)
Airborne Contaminants	ISA-71 G1**: <300A/month copper coupon corrosion AND <200A/month of silver coupon corrosion	ISA-71 G1**: <300A/month copper coupon corrosion AND <200A/month of silver coupon corrosion
] CAUTION:Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

^{* Measured using a random vibration spectrum that simulates user environment.}

^{† Measured using a 2 ms half-sine pulse.}