Dell OptiPlex Small Form Factor 7020: руководство по обслуживанию

Dimensions and weight

The following table lists the height, width, depth, and weight of your OptiPlex Small Form Factor 7020.

Table 1. Dimensions and weight
The following table provides the detailed display specifications of OptiPlex Small Form Factor 7020.
Description		Values
Height		290 mm (11.41 in.)
Width		92.60 mm (3.64 in.)
Depth		292.80 mm (11.52 in.)
Weight NOTE:The weight of your computer depends on the configuration ordered and manufacturing variability.		Minimum: 4.08 kg (8.99 lb) Maximum: 5.38 kg (11.86 lb)

Processor

The following table lists the details of the processors that are supported by your OptiPlex Small Form Factor 7020.

Table 1. Processor
The following table provides the various processor options that are supported for OptiPlex Small Form Factor 7020.
Description		Option one	Option two	Option three	Option four	Option five	Option six	Option seven
Processor type		Intel Core i5 14600 vPro	Intel Core i5 14500 vPro	Intel Core i3 14100	12th Generation Intel Core i7-12700 vPro	12th Generation Intel Core i5-12500 vPro	12th Generation Intel Core i3-12100	Intel 300
Processor wattage		65 W	65 W	60 W	65 W	65 W	60 W	46 W
Processor total core count		14	14	4	12	6	4	2
Performance-cores		6	6	4	8	6	4	2
Efficient-cores		8	8	0	4	0	0	0
NOTE:Intel® Hyper-Threading Technology is only available on Performance-cores.
Processor total thread counts		20	20	8	20	12	8	4
Processor speed		Up to 5.20 GHz	Up to 5 GHz	Up to 4.70 GHz	Up to 4.90 GHz	Up to 4.60 GHz	Up to 4.30 GHz	Up to 3.90 GHz
Performance-cores frequency
	Processor base frequency	2.70 GHz	2.60 GHz	3.50 GHz	2.10 GHz	3 GHz	3.30 GHz	3.90 GHz
	Maximum turbo frequency	5.20 GHz	5 GHz	4.70 GHz	4.80 GHz	4.60 GHz	4.30 GHz	Not applicable
Efficient-cores frequency
	Processor base frequency	2.70 GHz	1.90 GHz	Not applicable	1.60 GHz	Not applicable	Not applicable	Not applicable
	Maximum turbo frequency	3.90 GHz	3.70 GHz	Not applicable	3.60 GHz	Not applicable	Not applicable	Not applicable
Processor cache		24 MB	24 MB	12 MB	25 MB	18 MB	12 MB	6 MB
Integrated graphics		Intel UHD Graphics 770	Intel UHD Graphics 770	Intel UHD Graphics 730	Intel UHD Graphics 770	Intel UHD Graphics 770	Intel UHD Graphics 730	Intel UHD Graphics 710

Chipset

The following table lists the details of the chipset that is supported by your OptiPlex Small Form Factor 7020.

Table 1. Chipset The following table lists the details of the chipset that is supported by your OptiPlex Small Form Factor 7020.
Description	Values
Chipset	Intel Q670
Processor	Intel Core i3/i5 vPro Intel 300
DRAM bus width	64-bit/128-bit
Flash EPROM	32 MB RPMC+16 MB nRPMC
PCIe bus	Up to Gen4

Operating system

Your OptiPlex Small Form Factor 7020 supports the following operating systems:

Windows 11 Home
Windows 11 Pro
Windows 11 Pro National Education
Ubuntu Linux 22.04 LTS

Memory

The following table lists the memory specifications that are supported by your OptiPlex Small Form Factor 7020.

Table 1. Memory specificationsThe following table lists the memory specifications of your computer.
Description	Values
Memory slots	Two UDIMM slots
Memory type	DDR5
Memory speed	4800 MT/s for computers shipped with Intel 300, Intel Core i3 14100 or i5 14500 vPro, 12th Gen Intel Core i3-12100, i5-12500 vPro and i7-12700 vPro processors 5600 MT/s for computers shipped with Intel Core i5 14600 vPro processors
Maximum memory configuration	64 GB
Minimum memory configuration	8 GB
Memory size per slot	8 GB, 16 GB, or 32 GB
Memory configurations supported	For computers shipped with Intel 300, Intel Core i3 14100 or i5 14500 vPro, 12th Gen Intel Core i3-12100, i5-12500 vPro or i7-12700 vPro processors: 8 GB: 1 x 8 GB, DDR5, 4800 MT/s, UDIMM, single-channel 16 GB: 1 x 16 GB, DDR5, 4800 MT/s, UDIMM, single-channel 16 GB: 2 x 8 GB, DDR5, 4800 MT/s, UDIMM, dual-channel 32 GB: 1 x 32 GB, DDR5, 4800 MT/s, UDIMM, single-channel 32 GB: 2 x 16 GB, DDR5, 4800 MT/s, UDIMM, dual-channel 64 GB: 2 x 32 GB, DDR5, 4800 MT/s, UDIMM, dual-channel For computers shipped with Intel Core i5 14600 vPro processor: 8 GB: 1 x 8 GB, DDR5, 5600 MT/s, UDIMM, single-channel 16 GB: 1 x 16 GB, DDR5, 5600 MT/s, UDIMM, single-channel 16 GB: 2 x 8 GB, DDR5, 5600 MT/s, UDIMM, dual-channel 32 GB: 1 x 32 GB, DDR5, 5600 MT/s, UDIMM, single-channel 32 GB: 2 x 16 GB, DDR5, 5600 MT/s, UDIMM, dual-channel 64 GB: 2 x 32 GB, DDR5, 5600 MT/s, UDIMM, dual-channel

Memory matrix

The following table lists the memory configurations supported on your OptiPlex Small Form Factor 7020.

Table 1. Memory matrixThe following table provides the detailed memory configurations that are supported for your OptiPlex Small Form Factor 7020.
Configuration	Slot
	UDIMM1	UDIMM2
8 GB DDR5	8 GB
16 GB DDR5	16 GB
16 GB DDR5	8 GB	8 GB
32 GB DDR5	32 GB
32 GB DDR5	16 GB	16 GB
64 GB DDR5	32 GB	32 GB

External ports and slots

The following table lists the external ports and slots on your OptiPlex Small Form Factor 7020.

Table 1. External ports and slots
The following table lists ports and connectors available on OptiPlex Small Form Factor 7020.
Description	Values
Network port	One RJ-45 port 10/100/100 Mbps
USB ports	Two USB 2.0 (480 Mbps) ports One USB 3.2 Gen 1 (5 Gbps) port One USB 3.2 Gen 1 Type-C (5 Gbps) port NOTE:This port does not support video/audio streaming. Two USB 2.0 (480 Mbps) with SmartPower On ports Two USB 3.2 Gen 1 (5 Gbps) ports
Audio port	One Universal audio port
Video port(s)	One optional port (HDMI 2.1/DisplayPort 1.4a (HBR3 support)/VGA) NOTE:The maximum resolution supported by optional port is HDMI 2.1 port: Up to 4096x2160 @60Hz. DisplayPort 1.4a (HBR3 support) port: Up to 5120x3200 @60Hz. VGA port: Up to 1920x1200 @60Hz. One DisplayPort 1.4a (HBR2 support) port NOTE:The maximum resolution that is supported is up to 4096x2304 @60Hz. One HDMI 1.4b port NOTE:The maximum resolution supported is up to 1920 x 1200 @ 60 Hz.
Media-card reader	Not supported
Power-adapter port	Not supported
Security-cable slot	Security-cable slot (for Kensington locks) One Padlock ring

Internal slots

The following table lists the internal slots of your OptiPlex Small Form Factor 7020.

Table 1. Internal slotsThe following table lists the internal slots on your OptiPlex Small Form Factor 7020.
Description	Values
Expansion	One Half-height Gen3 PCIe x16 slot One Half-height Gen3 PCIe x1 slot
M.2	One M.2 2230 slot for Wi-Fi and Bluetooth combo card One M.2 2230/2280 slot for solid-state drive NOTE:To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at Dell Support Site.
SATA slots	Two SATA 3.0 slots for 3.5-inch hard-disk drive and slim optical drive. NOTE:Installing a slim optical drive causes the SATA 3.0 port to operate as SATA 2.0 port.

Ethernet

The following table lists the wired ethernet Local Area Network (LAN) specifications of your OptiPlex Small Form Factor 7020.

Table 1. Ethernet specifications
The following table provides the specifications of ethernet that is supported by your OptiPlex Small Form Factor 7020.
Description	Values
Model	Intel WGI219LM
Transfer rate	10/100/1000 Mbps

Wireless module

The following table lists the Wireless Local Area Network (WLAN) module specifications of your OptiPlex Small Form Factor 7020.

Table 1. Wireless module specifications
The following table provides the wireless module specifications of OptiPlex Small Form Factor 7020.
Description	Option one	Option two	Option three
Model number	Intel AX210	Realtek RTL8852BE	Realtek RTL8851BE
Transfer rate	Up to 2400 Mbps	Up to 1201 Mbps	Up to 600 Mbps
Frequency bands supported	2.4 GHz/5 GHz/6 GHz	2.40 GHz/5 GHz	2.40 GHz/5 GHz
Wireless standards	WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6E (WiFi 802.11ax)	WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6 (WiFi 802.11ax)	WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6 (WiFi 802.11ax)
Encryption	64-bit/128-bit WEP AES-CCMP TKIP	64-bit/128-bit WEP AES-CCMP TKIP	64-bit/128-bit WEP AES-CCMP TKIP
Bluetooth wireless card NOTE:The functionality of the Bluetooth wireless card may vary based on the operating system.	Bluetooth 5.3	Bluetooth 5.3	Bluetooth 5.3

Audio

The following table lists the audio specifications of your OptiPlex Small Form Factor 7020.

Table 1. Audio specifications
The following table provides the detailed audio specifications of OptiPlex Small Form Factor 7020.
Description	Values
Audio type	High Definition Audio
Audio controller	Realtek ALC3204-CG
Internal audio interface	High Definition Audio (HDA)
External audio interface	Universal audio jack

Storage

This section lists the storage options on your OptiPlex Small Form Factor 7020.

Table 1. Storage specifications
The following table provides the different storage options available on OptiPlex Small Form Factor 7020.
Storage type	Interface type	Capacity
3.5-inch hard-disk drive, 7200 RPM	SATA 3.0	Up to 2 TB
M.2 2230 solid-state drive, Class 25	PCIe NVMe, up to 32 Gbps	Up to 2 TB
M.2 2230 solid-state drive, Class 35	PCIe NVMe, up to 32 Gbps	Up to 1 TB
M.2 2230 solid-state drive, Class 35, Self-Encrypting drive	PCIe NVMe, up to 32 Gbps	256 GB
M.2 2280 solid-state drive, Class 40	PCIe NVMe, up to 32 Gbps	Up to 1 TB
M.2 2280 solid-state drive, Class 40, Self-Encrypting drive	PCIe NVMe, up to 32 Gbps	Up to 1 TB

Storage matrix

The following table lists the storage configurations supported on your OptiPlex Small Form Factor 7020.

Table 1. Storage matrixThe following table provides the storage configurations that are supported for your OptiPlex Small Form Factor 7020.
Storage	Slot
Storage	SSD0 (Primary M.2 PCIe for boot function)	SLOT2 (PCIe x16 slot)	SATA0
One M.2 2230/2280 solid-state drive	Yes
One M.2 2230/2280 solid-state drive + One 3.5-inch hard-disk drive	Yes		Yes
One M.2 2230/2280 solid-state drive + One M.2 2230/2280 solid-state drive (via PCIe Expansion card)	Yes	Yes
One M.2 2230/2280 solid-state drive + One 3.5-inch hard-disk drive + One M.2 2230/2280 solid-state drive (via PCIe Expansion card)	Yes	Yes	Yes

Power ratings

The following table lists the power rating specifications of OptiPlex Small Form Factor 7020.

Table 1. Power ratings
The following table provides the power rating specifications of OptiPlex Small Form Factor 7020.
Description		Option one	Option two
Type		180 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze	300 W internal power supply unit (PSU), 92% Efficient, 80 Plus Platinum
Input voltage		90 VAC - 264 VAC	90 VAC - 264 VAC
Input frequency		47 Hz - 63 Hz	47 Hz - 63 Hz
Input current (maximum)		3.0 A	4.2 A
Output current (continuous)		12 VA / 15 A 12 VB / 14 A Standby mode: 12 VA / 1.5 A 12 VB / 3.3 A	12 VA / 18 A 12 VB / 18 A Standby mode: 12 VA / 1.5 A 12 VB / 3.3 A
Rated output voltage		+12 VA +12 VB	+12 VA +12 VB
Temperature range
	Operating	5°C to 45°C (41°F to 113°F)	5°C to 45°C (41°F to 113°F)
	Storage	-40°C to 70°C (-40°F to 158°F)	-40°C to 70°C (-40°F to 158°F)

Power supply connector

The following table lists the Power supply connector specifications of your OptiPlex Small Form Factor 7020.

Table 1. Power supply connector The following table lists the Power supply connector specifications of your OptiPlex Small Form Factor 7020.
Power supply unit	Connectors
180 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze	Two 4 pin connectors for processor One 8 pin connector for system board
300 W internal power supply unit (PSU), 92% Efficient, 80 Plus Platinum	Two 4 pin connectors for processor One 8 pin connector for system board

GPU—Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex Small Form Factor 7020.

Table 1. GPU—Integrated
The following table provides the detailed integrated graphics specifications of OptiPlex Small Form Factor 7020.
Controller	External display support	Memory size	Processor
Intel UHD Graphics 710	One DisplayPort 1.4a (HBR2 support) port One HDMI 1.4b port One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA)(optional)	Shared system memory	Intel 300 processor
Intel UHD Graphics 730	One DisplayPort 1.4a (HBR2 support) port One HDMI 1.4b port One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA)(optional)	Shared system memory	Intel Core i3 14100 processor 12th Generation Intel Core i3-12100 processor
Intel UHD Graphics 770	One DisplayPort 1.4a (HBR2 support) port One HDMI 1.4b port One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA)(optional)	Shared system memory	Intel Core i5 14500 vPro and i5 14600 vPro processors 12th Generation Intel Core i5-12500 vPro and i7-12700 vPro processors

Video port resolution (GPU—Integrated)

Table 1. Video port resolution (GPU—Integrated)The following table lists the integrated video port resolution for your OptiPlex Small Form Factor 7020.
Graphics card	Video ports	Maximum supported resolution
Intel UHD Graphics	One HDMI 1.4b port One DisplayPort 1.4a (HBR2 support) port One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA)(optional)	HDMI 1.4b port - 1920 x 1200 @ 60 Hz DisplayPort 1.4a port - 4096 x 2304 @60Hz One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA) (optional) - maximum resolution supported by HDMI 2.1 is up to 4096 x 2160 @60Hz, DisplayPort 1.4a (HBR3) is up to 5120 x 3200 @60Hz, VGA is up to 1920 x 1200 @60Hz,

External display support (GPU—Integrated)

Display support for the integrated graphics card

Table 1. Display support specificationsThe following table provides the display support of the integrated graphics card through the back panel video ports of your OptiPlex Small Form Factor 7020.
Graphics card	Supported external displays
Intel UHD Graphics 710/730/770	With MST- 4 Without MST- 2
Intel UHD Graphics 710/730/770 + optional module	With MST- 4 Without MST- 3

NOTE:MST (Multi-Stream Transport)/daisy-chaining supports four displays.

GPU—Discrete

Table 1. GPU—Discrete
The following table provides the detailed discrete graphics specifications of OptiPlex Small Form Factor 7020.
Controller	External display support	Memory size	Memory type
AMD Radeon RX 6500	Two DisplayPort 1.4a ( DP1.4a*2) ports	4 GB	64-bit, DDR6
AMD Radeon RX 6300	Two DisplayPort 1.4a ( DP1.4a*2) ports	2 GB	64-bit, DDR6

Video port resolution (GPU—Discrete)

Table 1. Video port resolution (GPU—Discrete) The following table lists the discrete video port resolution of your OptiPlex Small Form Factor 7020.
Graphics card	Video port	Maximum supported resolution
AMD Radeon RX 6300	Two DisplayPort 1.4a ( DP1.4a*2) ports	For one-port configuration - With DSC enabled - 8K @ 60 Hz Without DSC enabled - 5120 x 2880 @ 60 Hz
AMD Radeon RX 6500	Two DisplayPort 1.4a ( DP1.4a*2) ports	For one-port configuration - With DSC enabled - 8K @ 60 Hz Without DSC enabled - 5120 x 2880 @ 60 Hz

External display support (GPU—Discrete)

Table 1. External display support (GPU—Discrete)The following table lists the external display support options for the discrete cards installed of your OptiPlex Small Form Factor 7020.
Graphics Card	Video ports	Number of supported external displays	DisplayPort Multi-Stream Transport (MST) support
AMD Radeon RX6300	Two DisplayPort 1.4a (DP1.4a*2)	4	Supported
AMD Radeon RX6500	Two DisplayPort 1.4a (DP1.4a*2)	4	Supported

NOTE: DisplayPort Multi-Stream Transport (MST) allows you to daisy chain monitors that have DisplayPort 1.2 and above ports and MST support. For more information about using DisplayPort Multi-Stream Transport, see Dell Support Site.

Hardware security

The following table lists the hardware security of your OptiPlex Small Form Factor 7020.

Table 1. Hardware security The following table provides the hardware security details on your OptiPlex Small Form Factor 7020.
Hardware security
Kensington security-cable slot
Padlock loop
Chassis lock slot support
Chassis intrusion switch
Lockable cable covers
SafeID including Trusted Platform Module (TPM) 2.0
Smart card keyboard (FIPS)
Microsoft 10 Device Guard and Credential Guard (Enterprise SKU)
Microsoft Windows Bitlocker
Local hard drive data wipe through BIOS (Secure Erase)
Self-encrypting storage drives (Opal, FIPS)
Trusted Platform Module TPM 2.0
China TPM
Intel Secure Boot
Intel Authenticate
SafeBIOS: includes Dell Off-host BIOS Verification, BIOS Resilience, BIOS Recovery, and additional BIOS Controls
OptiPlex SFF Cable Cover

Environmental

The following table lists the environmental specifications of your OptiPlex Small Form Factor 7020.

Table 1. Environmental The following table lists the environmental specifications of your OptiPlex Small Form Factor 7020.
Feature	Values
Recyclable packaging	Yes
Vertical orientation packaging support	No
Multi-Pack packaging	Yes

NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber. Packaging that contains without wood‐based fiber can be claimed as Not Applicable. The anticipated required criteria for EPEAT 2018.

Regulatory compliance

The following table lists the regulatory compliance of your OptiPlex Small Form Factor 7020.

Table 1. Regulatory complianceThe following table lists the regulatory compliance of your OptiPlex Small Form Factor 7020.
Regulatory compliance
Product Safety, EMC and Environmental Datasheets
Dell Regulatory Compliance Home Page
Responsible Business Alliance Policy

Operating and storage environment

This table lists the operating and storage specifications of your OptiPlex Small Form Factor 7020.

Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 1. Computer environment
The following table lists the operating and storage environment conditions of OptiPlex Small Form Factor 7020.
Description	Operating	Storage
Temperature range	10°C to 35°C (50°F to 95°F)	-40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)	20% to 80% (non-condensing, Max dew point temperature = 26°C)	5% to 95% (non-condensing, Max dew point temperature = 33°C)
Vibration (maximum)^*	0.26 GRMS random at 5 Hz to 350 Hz	1.37 GRMS random at 5 Hz to 350 Hz
Shock (maximum)	Bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 in./sec)	105G half-sine pulse with a change in velocity of 133 cm/sec (52.5 in./sec)
Altitude range	-15.2 m to 3048 m (-49.8 ft to 10,000 ft)	-15.2 m to 10,668 m (-49.8 ft to 35,000 ft)
Airborne Contaminants	ISA-71 G1**: <300A/month copper coupon corrosion AND <200A/month of silver coupon corrosion	ISA-71 G1**: <300A/month copper coupon corrosion AND <200A/month of silver coupon corrosion
] CAUTION:Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

^{* Measured using a random vibration spectrum that simulates user environment.}

^{† Measured using a 2 ms half-sine pulse.}